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Frequently Asked Questions Copyright © 2014-2019 Ashwood Therapy
What sort of issues can I bring to therapy?

Rob has experience in counselling people suffering with different forms of mental ill health, such as depression and anxiety, and also those struggling with addiction or relationship issues.

He has extensive experience providing support to clients who have suffered loss and bereavement, and is particularly skilled in supporting clients following the death of a child or young person.

Rob is also experienced in dealing with the issues surrounding personal growth and life stage changes, which is helpful if you are aiming to become more assertive or to develop self-confidence or self-esteem.

Why would I choose online therapy over face–to–face therapy?

Online therapy frees people from the need to attend a consulting room which may be some distance away from where they live.

Online counselling can be conducted in the comfort of your own home, and means that you can schedule a session to fit in with your other commitments such as work, childcare or other roles that may form part of your daily routine.

It is also useful when you are wanting to access a native English-speaking counsellor for therapy yet are living abroad, as location is no bar to accessing online counselling.

Will I be given advice or told what the best thing to do is in my current situation?

Rob believes that with the right conditions and support you can find your own way through your current difficulties.

His belief is that the answers to what you face lie within you, whether those answers are to find a way to effect change in your current situation, or to learn to live in a more accepting way with something that cannot be changed.

Rob will not give advice or push you in a particular direction, but rather will aim to foster a respectful and non-judgemental relationship between client and counsellor that will give you the opportunity to grow in a direction of your own choosing.

How long will I need to attend therapy for?

Some clients choose to engage in therapy for a brief period, whereas others opt to work through things over the longer term.  The duration of therapy and your expectations of it can be discussed in the first online session, and you are always free to stop – or pause – your therapeutic work at any time.

Rob will review the work undertaken with you in every sixth session, to ensure you are benefitting from the therapy in the way you would like.  Some people therefore find it helpful to think of therapy initially as a six session undertaking.

There is a 10% reduction in the fee for counselling with Ashwood Therapy when sessions are purchased in a block of six should you wish to take advantage of this.

How much does therapy cost?  How can I pay my fees?

Individual video and instant messaging (text) chat sessions are priced at £39 (GBP) each. One therapeutic email response is charged at £35 (GBP). Payment is made when you book your session slot.

Payments are processed securely using PayPal (you don't need to have or sign up for a PayPal account). This system allows you to pay for your therapy using a credit or debit card.

There is a 10% discount available on block bookings of six sessions, meaning that six video call or instant messaging sessions are charged at £210 (GBP), and six email responses are charged at £189 (GBP).

Rob offers a free, no obligation initial consultation by video call or instant messaging (text) chat so that you can try out what it's like to connect online.

Who will know what I talk about in my therapy sessions?

When accessing therapy it is important that you feel comfortable enough to disclose personal and private things, with the knowledge that they will not be shared with others.

Your trust and your privacy are taken very seriously at Ashwood Therapy, and before you commence any therapeutic work Rob will make sure that you are fully aware of the service policy on confidentiality and its limits.

The encryption technology used at Ashwood Therapy ensures that your communication with Rob is secure.

I feel I would like to know more.  What’s the next step?

A free, no obligation initial consultation can also be booked so you can speak to Rob in person about your current situation.

Ashwood Therapy can also be contacted via the website secure contact form, where there is the facility for you to ask for further information on the different types of counselling offered.

Rob will be happy to respond to any questions you may have via email as you decide whether accessing online counselling with Ashwood Therapy is right for you.